CANCELLATION AND CHANGES

ーIndication based on the Japanese specific product lawー

General Products
We define general products as we had forecast production, whichever doesn't have any specific designation with design or amount of order from customers.

 

Made to order

We define made to order products as we had specific designation with design or amount of order from customers.

Common terms

​We accept cancellations with our primary fault of our products, design, overbooking, and nature disaster.

Once you purchased, no product return and refund may happen because of the purchaser's personal preferences or conditions. If the order process went through on the halfway, we'd ask you to pay that cost as cancellation charge. 

We remind you the design pattern will be charged no matter how big or small it is.

 

Any change/additional design accepted on extra charge unless we have any physical structure problem. 


Should you have any questions or comments, please contact us.

If you have any shipping changes, please contact us until 14 days before shipping date  for safe shipping.

​輪島漆器商工業協同組合員

Show room 〒928-0001 石川県輪島市河井町2-161-2 9:00‐16:30 T. 0768-22-5051 F. 0768-22-5066 Ⓟ2台
Futase Atlier 〒928-0031 石川県輪島市二勢町118-6  8:30‐17:30 (代) 0768-22-5151 F. 0768-22-5154 Ⓟ5台